Apple Digital Campus Curriculum: Web Communication and Design
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Help Desk Project

The links on this page connect you with resources for operating your support center and troubleshooting Mac OS X.

Apple Digital School Community
The Apple Digital School Community offers 24/7 access to online professional development for K-12 teachers and administrators practicing in 1 to 1 and other digital learning environments. It includes:

  • Self-paced tutorials on the latest software including Mac OS X and the iLife suite that can be accessed repeatedly as needed.

  • An opportunity to collaborate with other educators who share similar goals and interests in exploring teaching and learning in a digital environment.

  • Monthly Audio Journals for practical perspectives from experts on current education issues.

  • A collection of tips and strategies from educators for using technology in a 1 to 1 learning environment.

  • The latest cornerstone research for using technology for student achievement.

AppleCare Support Home Page
AppleCare Support offers a range of support options including Knowledge Base articles, manuals, downloads, discussion boards, and links to service and repair options.

Troubleshooting Mac OS X (Tiger)
This website contains links to troubleshooting solutions, Knowledge Base articles, and Apple discussion groups, all related specifically to Mac OS X (Tiger).

Troubleshooting Mac OS X (Panther)
This website contains links to troubleshooting solutions, Knowledge Base articles, and Apple discussion groups, all related specifically to Mac OS X (Panther).

Apple Discussions
You'll find a community of experienced computer users who actively participate in these discussions and are ready to help.

Apple Knowledge Base Manuals
Locate support manuals for all Apple products. These are downloadable pdf files readable in Adobe Acrobat.

Apple Software Downloads
This site contains a complete collection of software updates, utilities, and full software installers.

Technical Resources for Integrating Mac OS X
Contains many How-to-Guides, discussion boards, and articles about Mac OS X installation, deployment, and maintenance in your school.

TechSETS
TechSETS is a collection of online resources for technical support professionals responsible for planning, installing, and maintaining technology in schools.

Apple Learning Interchange

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